AI & Technology
Ensure is powered by a proprietary Small Language Model purpose-built for healthcare benefits reasoning. Not a chatbot. Not a search engine. A reasoning engine trained on the specific structure of US insurance data.
How the SLM Reasons
Input
Plan Data
Input
Provider Data
Input
Signal Data
Ensure SLM
A purpose-built language model trained on claims data, coverage structures, quality taxonomies, and patient language. It reasons across all three input streams to produce a unified, explainable score.
Output
A ranked, explainable provider result with per-dimension scores, a real cost estimate, and plain-language reasoning — specific to your plan, your deductible, and your question.
Why It's Different
We don't give you the average cost of a procedure. We calculate your cost under your plan, with your deductible, at your in-network tier. Every output is personalized.
Our SLM is purpose-built for healthcare benefits reasoning. It's smaller, faster, auditable, and purpose-fit — not a general-purpose model prompted to fake expertise.
No single data source is sufficient. Cost without quality is misleading. Quality without sentiment misses the patient experience. We weight and combine all four signals.
Provider data, quality measures, and plan information are refreshed on a rolling basis. You're never seeing stale data that was accurate two years ago.
< 400ms
avg. query response time
SOC 2
Type II certified
99.9%
uptime SLA
HIPAA
compliant infrastructure